Space seekers are entitled to a full refund on bookings if a cancellation request is received by Spacely two or more business days prior to the booking start date.
Note: Refunds will not be provided for cancellations made outside of this period. In the event of exceptional circumstances, we may provide a full refund, however, this is at the discretion of Spacely.
If you wish to cancel your booking or cancel a Request to book form that you submitted, you can request a cancellation by contacting the Spacely team.
For more details on our policy, please view the cancellation policy.
If you've had problems with a booking experience, view our complaints article.